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Refund policy

Loose Moissanite is committed to complete customer satisfaction. Jewelry Designs takes pride in the quality and workmanship of our commodities manufactured in our state-of-the-art facility, and we are assured that you will be totally satisfied.

If you choose to return your purchase made online or over the telephone for any reason at all; Loose Moissanite will refund that purchase within 15-30 Days from the original purchase date. The contents of the package must be in their original condition and secure within the box.

 For your safety, do not show the contents of the package on the exterior of the box. All returns must be accompanied by the actual and authentic sales receipt.